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No one plans for their new vehicle to be a lemon. However, the reality is some cars and trucks come off the manufacturer's line with unfixable defects. When this happens, it isn't your fault and is on the automaker to refund your purchase price under state and federal lemon laws.
As you can imagine, auto manufacturers aren't going to volunteer to declare your vehicle a lemon and hand over a quick refund. In fact, in many cases, they completely ignore consumer complaints until lemon law lawyers get involved. Once faced with court costs and hassles, many manufacturers will settle.
If you believe your new vehicle qualifies as a lemon and the dealership has done nothing but give you the run-around, it may be time to hire an attorney. In the meantime, there are things you should do to ensure if you do need to hire a lawyer that they can easily win your case, including:
Create an Extensive Paper Trail of Repair Attempts
While it is inconvenient and a hassle, the more time your car spends at the dealership's repair department, the better it is for your lemon law case. You can complain all you want, but when you can back it up with a stack of failed repair receipts, it becomes hard to argue that there isn't a serious, unfixable problem.
If your vehicle has only been in the shop once or twice for its problem, keep taking it back and rack up a pile of paperwork to help prove your case. Today's inconvenience will help your lemon law attorney settle or win your case down the road.
Keep a Detailed Journal of the Problems
In addition to repair receipts, you should keep a detailed journal describing each date and time you've experienced a problem with your vehicle.
Go into as much detail as possible. It is much easier for your future lemon lawyer to argue your case if they can show a record of exactly when you've had issues and exactly what happened. At some point, the manufacturer will see how much effort has been put into backing up your case, realize they will lose in court, and will give you a favorable settlement.
Consult with a Lemon Law Lawyer Early in the Process
Finally, it's essential to consult with a lawyer early in the process if you have a vehicle that's a lemon. Once you know the car is unrepairable and the manufacturer stops taking your complaints seriously, it's time to get legal representation.
To learn more, contact a lemon lawyer in your area.Share